1. It costs 5 X more to acquire a new customer than it does to keep current customers?
2. Between 60-80% of your gross revenue comes from REPEAT CUSTOMERS!
3. By focusing on repeat business, you will create a group of loyal customers that will happily promote your business - nothing like word-of-mouth referrals!
4. Businesses are built on customer retention, 80% of future profits come from 20% of current customers!
5. Are you advertising? You can enhance your advertising, after all , you are spending a lot of money to advertise. When the customers come in your business, are you capturing their contact information? The rewards program can help you enhance your advertising program by collecting critical contact information!!!

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